aritzia return policy covid

Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. All of this transpired without having to lay off a single employee. The dynamic nature of this situation means that things are always changing. Subsequent instalments to Afterpay may be required. Online purchases can be exchanged in store. Dates will be confirmed at a later time. It was really important for us not to layoff or furlough anyone. Aritzia Community Sponsor Packages are now available for customers in Canada and the USA to purchase on Aritzia.com. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . Audience Relations, CBC P.O. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. Updated 2/14/23. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. "Our goal is to do our part for the global well-being. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. What if I need to return or exchange something? Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. It will also be donating all profits to the Aritzia Community Relief Fund to support its . Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Without the luxury of time to prepare, weve been thrown into a world crisis. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. Aritzia Community Relief Fund + Our People. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. So in an effort to make things easier for you, weve compiled all the facts in one place. 68735 Views Jan 2, 2023. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. While successful in keeping its team intact, the move received mixed reviews from its online community. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. In an email to CTV News, the company's senior director of communications said the . "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Return Processing Times. The sale typically takes place on Labour Day weekend. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Free shipping & free returns on all orders, all the time. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. "We are in an unprecedented position to expand our product lines' depth, which includes sizes, length, colors, breadth, [and] new style developments We recognize that additional sizing choices will be important moving forward." Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Interested? Yes. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Aritzia Community Sponsor Package - Diamond ($100), Aritzia Community Sponsor Package - Double Diamond ($200). I write about retail, fashion and beauty. |, Don't worry, you can opt out any time. Interested? To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. Once signed into your account, access your. Hours are as follows: Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. When will I get my order? How do I ship my product back for a return? Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. Steady, now. After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. Return processing typically takes 7-10 business days. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. From your order detail page, select Return Items to fill out the return request form. Let's continue to take care of each other," continued Mr. Hill. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. Copyright 2023 CNW Group Ltd. All Rights Reserved. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. Calls may be live or prerecorded. VANCOUVER, B.C. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. 80,000 frontline healthcare workers gifted through a $10 million initial donation Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. This post has been updated from its original form for clarification. (Super World LA is slated to open later this year.). Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. It looks like youre not in the USA. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. This year it's running from August 31 to September 5. Immunization providers should follow their regulatory/employer guidance for reporting . A Return Label has been provided with your original order. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. If you checked out while signed into your Aritzia account, no postage fee will be deducted. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. All This copy is for your personal non-commercial use only. Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11 A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. The Aritzia Community Relief Fund, which was supported by the ongoing loyalty of its customers and the generosity of its suppliers, partners and service providers, reached $20 million (Canadian dollars). The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. Here's what to expect when visiting our boutiques. For more details about our return and exchange policy, see. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Your repair is safe and secure at the store location you dropped it off at. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. How can I get this? Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. Description. VANCOUVER, March 16, 2020 /PRNewswire/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. To you, our loyal clients, thank you for your continued support and trust. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. Opinions expressed by Forbes Contributors are their own. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. As we navigate this complex and changing landscape, were being challenged on a daily basis. Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Well do our best to help. The program came together with Good360 to create a sponsor package consisting of two cotton tees and two pairs of leggings made of sweat-wicking material, each stitched with an exclusive Aritzia heart logo in gold and 10,000 have been distributed to those on the front lines of COVID-19. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. 16, 2020, 07:00 AM. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. I cover captivating visionaries in fashion & lifestyle. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Aritzia started a phased reopening of stores on May 7. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia. Brian Hill Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. This is certainly a time for everybody to listen and learn, and take action as a result of that. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. We are not able to offer exchanges online. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. Delivery of the Sponsor and Sponsor Packages will begin in late May and continue throughout June. 2023 Vox Media, LLC. Wong declined to share any specific benchmark goals for achieving greater BIPOC representation in its corporate structure at this time. Were in this together. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. rights reserved. Let's continue to take care of each other," continued Mr. Hill. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. This report by The Canadian Press was first published July 9, 2020. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. How can I find out if my local store is open? So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Aritzia will also open two pop-up locations in New York and Los Angeles this fall. For purchases made in store, you can return or exchange your purchases in store only. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. See, Click to View our Accessibility Statement. Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. To order 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Aritzia is a vertically integrated, innovative design house of fashion brands. Insider info on sales, new arrivals and more good stuff. Until then, well be right here online and at your service. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. To order copies of Aritzia has also enjoyed well-deserved celebrity hype: The Super Puff puffer jacket, which was first released in 2018, has been worn by Ariana Grande, Kendall Jenner, Hailey Bieber, and Margot Robbie, catapulting it to fashion icon status. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . It says customers will still be able to continue shopping through the company's website for the time being. The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. 2023 BDG Media, Inc. All rights reserved. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season.

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aritzia return policy covid

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